Last update: [04/09/2025]
This Privacy Policy explains how Sustainable Heating (“we”, “our”, “the Controller”) processes personal data when you use our website sustainableheating.eu.
Data Controller
Data we process
- Browsing data: IP address, technical logs, and cookies (see our Cookie Policy).
- Contact form: name, email, company, and the message you send us.
- Newsletter subscription (if you sign up): name and email address.
We do not request or process special categories of personal data.
Purposes and legal basis
- Responding to inquiries: necessary to handle your request (Art. 6.1.b GDPR).
- Sending newsletters or marketing communications: only with your consent (Art. 6.1.a GDPR).
- Website analytics and improvement: only with your consent via the cookie banner (Art. 6.1.a GDPR).
Data retention
- Contact form submissions: up to 12 months.
- Newsletter subscriptions: until you unsubscribe.
- Cookies: according to what is described in the Cookie Policy.
Recipients
We use service providers (hosting, email, analytics) who act as data processors under contract. We do not sell your data.
Your rights
You have the right to access, rectify, and erase your data, as well as to restrict or object to its processing. You may also withdraw your consent at any time. To exercise these rights, contact us at .
Complaints
If you believe your privacy rights have been violated, you may first contact us at the email above. You also have the right to lodge a complaint with your local data protection authority. In Italy: Garante per la Protezione dei Dati Personali.
Updates
We may update this Privacy Policy from time to time. The current version is identified by the “Last update” date.